Shipping policy

Shipping policy

All orders are processed within 3-5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Once orders are shipped, due to high volume of postal service problems, it is outside of my control if shipping updates are slow, packages are lost, or if packages do not arrive on time.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. 

Porch pickup

You can skip the shipping fees with free local porch pickup in Salem, Oregon. After placing your order and inputting the discount code for porch pickup, your order will be prepared and ready for pick up within 3-5 business days. We will send you an email when your order is ready along with instructions. 

International Shipping

We offer international shipping. Shipping charges for your order will be calculated and displayed at checkout.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at kianas.creations19@gmail.com with your name and order number, and we will look into it for you.